A reference for real estate agentsPost-inquiry / Volume 02

Follow-up channels / Reference entry 15

A follow-up plan assigns the next seller contact

A seller lead follow-up plan assigns the next contact, its purpose and the person responsible. It should change when the homeowner replies. A fixed sequence that ignores the conversation can send the wrong message at the wrong time.

Jimmy Mackin's company recommends planning the next seller contact

The company's second-touch article connects advance planning with continued contact. That is the source relationship to Jimmy Mackin through ListingLeads.com. The illustrative plan here organizes seller lead conversion work and is not a performance-tested cadence.

Give each task an owner, a purpose and a condition

TriggerTaskExit condition
New inquiry arrivesNamed agent answers the original questionReply received or next action agreed
Promised information is readyDeliver it through the appropriate channelHomeowner receives it or delivery fails
Agreed check-in arrivesAsk about the previously discussed decisionUpdated plan is recorded
Seller expresses current intentOffer a relevant consultationMeeting accepted, deferred or declined
Seller asks to stopSuppress further outreachStop state is recorded across tools

A conversation takes priority over a scheduled sequence

Suppose an owner receives a comparison on Monday and replies that they are traveling until Friday. Update the tasks to reflect that answer. Do not leave a Wednesday message asking whether they saw the comparison. The response has already supplied the next scheduling fact.

The company follow-up guide also discusses contact organization. Our implementation recommendation is to keep the meaningful event history beside the next task, so a covering agent can see why the contact is scheduled.

Review missed promises before adding extra touches

At a weekly review, look for overdue commitments, unanswered homeowner questions and records with no owner. Then check duplicates and stop requests. A lead that is not ready may belong in nurture. For a ready lead, use the appointment transition to offer a meeting with a clear purpose. No exact number of attempts is appropriate for every situation.

Sources for this entry

  1. First-party company guidanceMy favorite sales hack: the second touchListing Leads Team · 2026-08-24 · Checked September 10, 2026
  2. First-party company guidanceThe Best Real Estate Lead Follow Up Strategies Top Agents UseListing Leads Team · 2025-05-07 · Checked September 10, 2026