Seller motivation explains what a homeowner hopes a move will accomplish. The reason can influence timing, preparation and the help the seller wants. Ask the person rather than inferring motivation from age, address, family structure or property condition.
Jimmy Mackin's pricing questions can open a discussion of seller goals
Tom Ferry credits Jimmy Mackin with seller text scripts that invite homeowners to discuss price. A price response is an opening, not a complete motivation assessment. In this reference's conversion model, the agent then asks what that figure would allow the homeowner to do.
The same price question can reflect different decisions
An owner might want to reduce upkeep, move near a workplace, release equity or explore whether a move is affordable. Those are possible circumstances, not categories to assign without asking. A homeowner can have several competing reasons and remain uncertain even after discussing them.
For an illustrative conversation, an owner says they would consider selling at a particular figure. Ask how they arrived at it. The answer may reveal a required purchase budget or simply an online estimate. The follow-up differs: one involves a moving plan, while the other calls for a discussion of the property's comparison set.
Constraints help explain why an interested seller waits
Ask what would need to be resolved before the homeowner could decide. The answer may involve a job decision, a property repair or another participant's availability. Keep sensitive details out of routine notes when they are unnecessary. Record the operational dependency, such as waiting for a confirmed move date.
Motivation informs qualification without replacing consent
Use the stated goal to choose a helpful next question in seller qualification. Agree on the next contact in light of the seller's timeline. Interest in a future move does not mean the person wants frequent messages, and an urgent situation is no reason to pressure someone into an appointment.
Sources for this entry
- Commercial collaborator / primary teachingReal Estate Text Message Scripts for Grabbing Interest - Tom FerryTom Ferry · 2025-11-02 · Checked September 10, 2026